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How to Send Gifts to Vietnam from Anywhere

A practical guide for customers worldwide sending thoughtful gifts to family and friends in Vietnam. Learn ordering steps, delivery coverage, costs and timing, choosing flowers/cakes/silver jewellery, damaged delivery process, and sourcing & fulfilment.

Quick answers (FAQs)

How can I order gifts for Vietnam from anywhere in the world?

Order online from anywhere in the world at giftstovn.store, choose a gift that shows delivery to your recipient’s city, add to cart, enter the recipient’s full Vietnamese address and a local contact number at checkout, and pay securely. Our team coordinates with vetted Vietnamese partners for preparation and delivery.

Which payment methods are accepted and in what currency?

Payments are processed securely in Australian Dollars (AUD). The checkout shows prices in AUD so you can compare clearly before paying. If you have questions about payment, contact support before placing your order.

Do you deliver to all cities and provinces in Vietnam?

Delivery coverage depends on the specific product and partner. Fresh flowers and cakes often have tighter local coverage (e.g. Hanoi-only or Ho Chi Minh City-only), while some gifts may be eligible for wider delivery. Always check the product’s delivery area before ordering.

How much does delivery cost and how long does it take?

Delivery cost and estimated timing vary by product, destination, and delivery option shown on the product page. Allow extra time for personalisation (engraving/photo gifts), weekends, public holidays (including Tet), and peak demand. These are estimates, not guaranteed arrival dates.

Can I send flowers, cakes or silver jewellery for specific occasions?

Yes. Choose flowers for romantic or sympathy moments, cakes for birthdays and celebrations, and silver jewellery as keepsakes for newborns, full-moon (đầy tháng), weddings, milestones or Tet. Check each product’s suitability and coverage for your occasion and destination.

What happens if the gift arrives damaged?

If your recipient reports damage on delivery, contact GiftsToVN support as soon as possible with photos and order details. We investigate with our delivery partner and will work with you on a fair resolution based on the situation. Keep the photos and any delivery notes from the courier.

How does your sourcing and fulfilment work?

We work with vetted Vietnamese makers and stores (including florists, patisseries and jewellers such as PNJ and TNJ/Silver World). Orders are prepared locally in Vietnam by our partners, then delivered to the recipient. We coordinate personalisation where available and packaging appropriate for the gift.

Can I include a personal message with the gift?

Message options depend on the product. Contact support before ordering to confirm if a printed gift card/message can be included. The checkout delivery note is for our fulfilment team and may not be printed on a gift card.

When should I order for Tet or other holidays?

Order as early as possible for Tet (Lunar New Year) and other peak periods. Holiday closures and courier demand can add time. If arrival before a specific date is essential, contact support before paying — we’ll advise based on the product and destination, but specific dates cannot be guaranteed.

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